RETAIL ONLINE ORDERING
Online ordering for retail stores.
Let customers browse your products and place orders under your brand. Give your staff a clear workspace to review orders and manage pickup or local delivery.
Online ordering with pickup and delivery
Your catalog, online
Present product photos, prices, and categories in a storefront customers can browse on their phone or computer. Start with an assortment your team can reliably fulfill.
Your fulfillment options
Offer pickup or local delivery according to the store’s operating model. Agree service areas, hours, preparation expectations, and staff responsibilities during setup.
Your order workspace
Staff review incoming orders and track fulfillment. Define how your team handles unavailable items, customer questions, and changes before launch.
A retail online ordering system from checkout to handoff
- Browse: customers find products in your branded catalog and add items to their cart.
- Order: customers check out with the fulfillment options your store offers.
- Review: staff check incoming orders and resolve exceptions.
- Prepare: your team gets the order ready and tracks its fulfillment.
- Hand off: complete pickup or local delivery using the process agreed for your store.
Confirm payment-provider setup, delivery responsibilities, and exception handling in your launch scope. PHYSALIA’s local-delivery workflow does not itself provide a courier service.
Start with your storefront. Connect supported store data.
You can launch without a live POS connection. A connected plan adds supported POS data after access and compatibility review. Available fields and refresh timing depend on the provider and your configuration.
Explore POS ecommerce integration or see the online store platform.
See online ordering in a real retail storefront
The Smoke Station case study shows catalog browsing, product search, prices, availability, cart, and customer accounts. Use it to see how a merchant’s brand and products come together online.
See the storefront case study. For industry-specific setup, explore online ordering for smoke shops.
Plan your first ordering workflow
Bring your catalog, current POS, preferred fulfillment options, and staff responsibilities to a walkthrough. We review the work required and provide a scoped launch quote. The free plan is for evaluation; a branded storefront requires a paid plan.
Review plans and launch costs or use our retail store launch checklist.